Delivery, Shipping & Returns
OUR UPDATED DELIVERY SERVICE: KENDALL & Co offers delivery within the Greater Toronto Area (GTA) for products purchased online, most of which is calculated using approx. tiered rates by Canada Post before item(s) is bundled/boxed. Small items may be shipped via Canada Post (or expediated parcel service at an upcharge) to destinations outside of the GTA. Upon purchasing an item requiring shipping or local delivery, a KENDALL & Co Associate will contact you should the delivery charge differs significantly from the estimated rate after goods are safely wrapped/boxed. Please bear with us as we navigate online shipping during this new normal when our varying types of products cannot be uniformly packaged to send out with a "one cost fits all".
Furniture, rugs and larger items are subject to a different delivery charge to account for weight, size and special handling by either a courier or with our own personnel. Please email firstname.lastname@example.org to inquire about our fees and contactless delivery policy.
Curbside Pick-Up: Simply select the "Pick Up" tab when you check-out online and enter your email address & phone number in the fields provided. When you receive an email or text notification that your order is ready (separate from your order confirmation), please only then come to the shop for curbside pick-up Weekdays Noon to 5pm.