514 Parliament St.
Phone: (416) 363-9914
HOURS OF OPERATION, shopping by appointment and scheduled curbside pickups, subject to change by government mandate:
Furniture & rug delivery charges start at $150 depending on location, the items purchased and other factors. Please note that KENDALL & Co. only offers white glove delivery service within the GTA. For other regions and special handling request, we do maintain a relationship with trusted couriers and furniture carriers to ensure a safe, smooth delivery of pieces to your home.
Our delivery & setup service includes the assembly, setup and removal of all packaging materials for products purchased from KENDALL & Co.
Unfortunately, we are unable to remove existing furniture, mount art/mirrors or connect any electrical items unless otherwise arranged with KENDALL & Co prior to delivery.
Smaller items are delivered via ground couriers. Please contact the shop at (416) 363-9914 for a delivery quote.
Our goal is to get your purchase from our location into your as hands quickly as possible. When you opt for pickup or ground shipping, we endeavour to have your order ready as soon as possible, order processing occurs Monday to Friday.
For delivery please contact us at (416) 363-9914 or firstname.lastname@example.org and we will give you a delivery estimate. For all special order product, a minimum of 2-3 weeks; we will call and provide a delivery date estimate within 2 business days of your inquiry.
Regular stock items may be returned within 7 days. Any product accepted for return must be in original and unused condition (item and packaging) accompanied by the original invoice. Returns will be credited using the original method of payment. Shipping and Delivery fees are not refundable and customer is responsible for paying the shipping fees to have the item(s) returned to KENDALL & Co.
At KENDALL & Co. we document and inspect all products prior to shipping and delivery. We endeavour to package all orders securely so as to ensure their safe arrival to your home. In the event a product arrives with damage from shipment, we ask that you report to KENDALL & Co. the receipt of a damaged product within 48 hours of delivery and do not discard the damaged item and its packaging. If you fail to report damages in this time frame, we cannot process a claim
All Custom and Special orders require full payment up front. Workroom Orders (Custom Furniture, Drapery Labour, Reupholstery) require a 50% non-refundable, non-cancellable and non-returnable deposit with balance due before pick up or delivery.